Privacy Policy

Website: www.remastuitions.com
Institution Name: Remas Tuitions
Location: Navi Mumbai

 

1. Information We Collect

We may collect the following types of information through our website, forms, phone calls, WhatsApp, or in-person visits:

Personal Information

  • Student’s full name

  • Parent/Guardian name

  • Phone number

  • Email address

  • Residential address

  • School name and class details

  • Board of education (CBSE, ICSE, State, etc.)

  • Subjects enrolled

Payment Information

  • Billing details

  • Transaction ID

  • Payment mode (we do not store card details; payments are processed securely through third-party payment gateways)

Technical Information

  • IP address

  • Browser type and version

  • Operating system

  • Device type

  • Time of visit, duration, and pages visited

Cookies and Analytics

We use cookies and third-party services (such as Google Analytics, Facebook Pixel) to understand user behavior and improve website performance.

2. How We Use Your Information

Your data is used to:

  • Provide academic services and class schedules

  • Confirm admissions or course enrollments

  • Process tuition fees and issue receipts

  • Send reminders, updates, or academic notices

  • Respond to inquiries or requests

  • Improve our website experience and marketing outreach

3. Legal Basis for Data Processing

We process personal information under the following lawful bases:

  • Consent: When you fill out a form or subscribe

  • Contractual necessity: When enrolling in classes or purchasing a service

  • Legitimate interest: For internal analytics, website improvement, or promotional purposes

  • Legal obligation: If required to share data by law or regulation

4. Data Sharing and Disclosure

We do not sell or trade your personal information. However, we may share it with:

  • Trusted third-party partners (e.g., email providers, payment gateways, analytics tools)

  • Law enforcement or government bodies when required by applicable law

All third-party vendors are GDPR-compliant or equivalent, ensuring data security and privacy.

5. Data Security Measures

We take strong steps to protect your information:

  • SSL encryption across our website

  • Secure storage with restricted access

  • Strong password protocols

  • Regular software updates and malware scans

Despite our best efforts, no online system is 100% secure. You share data at your own risk.

6. Data Retention

We retain personal data only as long as necessary for:

  • Academic purposes

  • Compliance with legal obligations

  • Financial record-keeping

You may request data deletion or correction at any time.

7. Your Rights

As per India’s Digital Personal Data Protection Act, 2023, and global privacy practices, you have the right to:

  • Access your personal data

  • Correct incorrect or outdated data

  • Request deletion of your data

  • Withdraw consent at any time

  • Lodge a complaint with the Data Protection Board (if applicable)

To exercise these rights, please email us at [Insert Contact Email].

8. Children’s Privacy

We are aware that many of our users are minors. Parental consent is required for students under 18 when submitting personal data. We do not knowingly collect data from children without appropriate consent.

9. Third-Party Links

Our website may contain links to external websites (e.g., YouTube, payment portals). We are not responsible for their privacy practices or content. Please review their policies separately.

10. Changes to This Policy

We reserve the right to update this policy at any time. Any changes will be posted on this page with a revised “Effective Date.” Continued use of our services after any change implies your acceptance.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact:

Remas Tuitions

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